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Frequently Asked Questions!

Check out our FAQ first.

For any other questions...

Frequently Asked Questions

About The Experience

Where are you located?

The Dr. Seuss Experience will be re-opening in October in Chicago, IL at Water Tower Place. 835 N. Michigan Ave, Ste 100 Chicago, IL 60611.​

When will the next city be announced/is it coming to my city?

Future dates and locations are still TBD. Sign up for our email newsletter here to be in-the-know about future location announcements!

Is this a family friendly event?

Yes, it definitely is!​

Is this event all ages?

Yes, The Dr. Seuss Experience is for all ages! Please note guests 16 and under must be accompanied by ticketed parent or guardian over the age of 18.

Can I bring my dog?

Service animals for special needs are permitted, but pets, unfortunately, are not.


How long may I spend at the experience?

We estimate the journey through The Dr. Seuss Experience to take between 1-1.5 hours, but you are free to explore at your leisure!​

Is the experience wheelchair accessible?

Yes, The Dr. Seuss Experience is fully wheelchair accessible.

Is the experience ADA accessible?

Yes, The Dr. Seuss Experience is fully accessible for individuals with special needs.​

What should I bring?

Bring your ticket and your photo ID. We recommend wearing shoes that you are comfortable walking in. No outside food or drink is permitted.

Can I bring my stroller?

Strollers are not allowed inside The Dr. Seuss Experience but convenient indoor stroller parking is available.

Can I take pictures and video?

Of course! Be sure to tag us on social media! @ExperienceSeuss #ExperienceSeuss